Delivery Information – Hillsome.com

1. Delivery Policy:

Since you are shipping from the “roots of the Himalayas,” it is important to set realistic expectations regarding the terrain and weather.

Shipping & Delivery:

At Hillsome.com, we take great pride in bringing the purity of Uttarakhand to your doorstep. Because our products are sourced directly from remote villages in the Dehradun and Tehri districts, our logistics are as unique as our products.

Where We Ship:

We currently ship across India. We are working on expanding our reach to international Himalayan enthusiasts soon.

The Journey from the Hills:

Sourcing: Unlike standard e-commerce, your products aren’t sitting in a city warehouse. Once you order, the item is often collected from our local farmers or SHG centers in the hills.

Processing Time:

Most orders are processed within 2–3 business days. For intricate, handmade textiles or handicrafts, please allow 5–7 business days for the artisan to prepare your piece.

Transit Time:

Depending on your location, delivery usually takes 5–10 business days.

Himalayan Weather & Terrain:

The beauty of the Himalayas comes with unpredictable weather. During periods of heavy monsoon or snowfall in Uttarakhand, transit routes may occasionally be delayed. We will always keep you informed via email or SMS if your package is taking a scenic detour!

Shipping Charges:

Flat Rates: Shipping fees are calculated at checkout based on the weight of the items and your delivery pin code.

Tracking:

Once your order is dispatched, you will receive a tracking link to follow your package’s journey from the mountains to your home.

Customer Support:

For any questions or concerns regarding your order, feel free to contact our friendly support team at [91 8650000291].